Effective Date: 17/05/2025
Website: https://ezeenaturebliss.com
Customer Support: support@ezeenaturebliss.com

At Ezee Nature Bliss, we’re committed to delivering your favorite skincare and beauty products with speed, care, and transparency. This Shipping Policy explains how we process, package, and deliver your orders, including important timelines and delivery expectations.

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1. Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). During peak seasons, launches, or sales, processing times may be extended slightly — but we always strive to ship as quickly as possible.

Once your order is processed, you will receive a shipping confirmation email with tracking information.

Note: Orders placed after 2:00 PM (local warehouse time) may be processed the next business day.

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2. Shipping Locations

We currently ship to:

• Domestic: All regions within [Your Country]

• International: Selected countries worldwide (see Section 6)

If your location is not available at checkout, please contact our support team to inquire about shipping options.

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3. Shipping Methods & Estimated Delivery Time

We partner with reliable shipping carriers (e.g., DHL, FedEx, USPS, India Post, etc.) to ensure safe and timely deliveries.

Note: Delivery timelines are estimates and may vary due to customs clearance, weather, or logistics delays.

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4. Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and order value.

• Free Standard Shipping: On domestic orders above ₹[X] / $[X]

• Flat-Rate Shipping: For orders below the free shipping threshold

• International Shipping: Rates calculated at checkout based on weight and destination

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5. Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to track your shipment in real-time. Tracking may take 24–48 hours to update after dispatch.

You can also track your order through the “Track Order” section on our website.

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6. International Shipping

We proudly offer international delivery to selected countries. Please note:

• Shipping rates and taxes vary by country.

• Customs duties, import taxes, and fees are the customer’s responsibility and may be charged upon delivery.

• International shipping may experience delays due to customs clearance or regional carrier issues.

Please check with your country’s customs office for more information on import regulations and charges.

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7. Incorrect Shipping Information

Please double-check your shipping address at checkout. Ezee Nature Bliss is not responsible for:

• Delays caused by incorrect or incomplete addresses

• Re-delivery fees for returned parcels due to address errors

• Lost packages due to misentered information

If you notice a mistake after placing your order, contact us immediately at support@ezeenaturebliss.com.

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8. Lost or Delayed Shipments

While rare, if your package is significantly delayed, lost, or shows “delivered” but hasn’t arrived:

• First, verify the shipping address and check with household members or neighbors.

• Wait an additional 48 hours (some carriers mark packages delivered before arrival).

• If still unresolved, contact us at support@ezeenaturebliss.com and we’ll assist with a carrier investigation or possible replacement.

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9. Packaging & Sustainability

At Ezee Nature Bliss, we care for the planet as much as we care for your skin.

• We use eco-conscious, minimal packaging wherever possible.

• All orders are securely wrapped to protect product integrity during transit.

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10. Undeliverable or Refused Shipments

If a shipment is returned due to non-delivery (incorrect address, refused delivery, or failed customs clearance):

• You may be responsible for return shipping costs and any additional handling fees.

• Refunds will be processed minus original shipping costs once the package is returned and inspected.

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11. Shipping Policy Updates

We reserve the right to update or change this Shipping Policy at any time. All updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

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12. Need Help? Contact Us!

We’re here to help with any shipping or order-related questions.

📧 Email: support@ezeenaturebliss.com
🌐 Website: https://ezeenaturebliss.com

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Ezee Nature Bliss – Delivering beauty powered by nature, right to your doorstep.