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Effective Date: 17/05/2025
Website: https://ezeenaturebliss.com
Business Name: Ezee Nature Bliss
Contact Email: support@ezeenaturebliss.com

At Ezee Nature Bliss, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using https://ezeenaturebliss.com, you agree to the practices described in this Privacy Policy.

We are committed to protecting your data and ensuring your online experience with us is secure, transparent, and trustworthy.

1. Who We Are

Ezee Nature Bliss is a beauty and skincare brand offering high-quality, natural skincare and haircare products through our website at https://ezeenaturebliss.com. This Privacy Policy applies to our online presence, digital communications, and all services associated with our website.

2. What Information We Collect

We collect personal and non-personal information to provide, enhance, and personalize your shopping experience.

a) Personal Information

Personal information is data that identifies you as an individual. This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely via Stripe, PayPal, etc.)

  • Order History

  • Customer Service Communications

You may provide this information when you:

  • Create an account

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us through email or forms

  • Participate in surveys or promotions

b) Non-Personal Information

Non-personal data includes information that does not directly identify you. It helps us understand visitor behavior and site performance:

  • Browser type and version

  • Operating system

  • Device type

  • IP address

  • Geographic location (approximate)

  • Referral URLs

  • Pages viewed

  • Session duration

  • Search terms used on the site

3. How We Use Your Information

We use your information for the following purposes:

a) To Process Transactions

We collect your personal data to process, confirm, and deliver your orders securely and efficiently.

b) To Improve Customer Service

Your feedback and communication help us better respond to your support needs and improve our offerings.

c) To Personalize User Experience

We may use data to tailor content, promotions, and recommendations that match your interests and past activity.

d) To Send Periodic Emails

With your permission, we may send emails regarding:

  • Order confirmations and updates

  • Product launches and promotions

  • Beauty tips, skincare routines, and newsletters

You can unsubscribe at any time via the link in any marketing email or by contacting us directly.

e) To Enhance Website Functionality

We analyze user behavior to optimize navigation, improve page speed, and ensure mobile responsiveness.

4. Legal Basis for Collecting Data (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information includes:

  • Contractual necessity – to fulfill orders and manage customer service

  • Consent – for marketing communications

  • Legal obligations – to comply with tax and regulatory requirements

  • Legitimate interest – to improve services and enhance user experience

5. Sharing Your Information

We only share your personal data with third parties when necessary to provide our services or fulfill legal obligations.

a) Third-Party Service Providers

We may share data with:

  • Payment processors (Stripe, PayPal)

  • Shipping partners (FedEx, UPS, etc.)

  • Email marketing platforms (Mailchimp, Klaviyo)

  • Analytics providers (Google Analytics, Meta Pixel)

  • Web hosting and technical service partners

These third parties are contractually obligated to safeguard your data and use it only for authorized purposes.

b) Legal Requirements

We may disclose personal data if required to:

  • Comply with the law or legal process

  • Respond to lawful requests from public authorities

  • Protect our legal rights, safety, or property

We do not sell, rent, or trade your personal data for commercial gain.

6. Data Security

We implement strong security practices to protect your personal information, including:

  • Secure Sockets Layer (SSL) encryption

  • PCI-compliant payment gateways

  • Firewalls and anti-malware tools

  • Regular software updates and vulnerability scans

Despite these measures, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your data.

7. Cookies and Tracking Technologies

Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

  • Remember items in your shopping cart

  • Save preferences and language settings

  • Monitor site usage and traffic patterns

  • Serve personalized ads and offers (where applicable)

You can manage cookies through your browser settings. Disabling cookies may affect some functionality.

We also use tracking technologies such as Google Analytics and Meta Pixel to understand user behavior and improve site performance.

8. Your Data Rights

You have certain rights regarding your personal data, depending on your location and applicable law.

Your rights may include:

  • Accessing your personal data

  • Correcting inaccurate or incomplete information

  • Requesting deletion (the right to be forgotten)

  • Objecting to or restricting processing

  • Withdrawing consent for marketing

  • Requesting data portability

To exercise these rights, contact us at support@ezeenaturebliss.com. We will respond within 30 days as required by law.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Processing transactions

  • Meeting legal and tax obligations

  • Resolving disputes

  • Enforcing agreements

When data is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has submitted personal information, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party websites (such as social media, blogs, or other retailers). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our practices. All updates will be posted on this page with the revised effective date.

We recommend reviewing this page regularly to stay informed of any changes.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Ezee Nature Bliss
Email: support@ezeenaturebliss.com
Website: https://ezeenaturebliss.com

Thank you for trusting Ezee Nature Bliss. We are committed to safeguarding your privacy while delivering a seamless and beautiful skincare shopping experience.